At FURPA – Friends Under Rescue Pet Adoption, we view every interaction, question, and inquiry as a vital component of our lifesaving mission. Our commitment to transparent communication is as important as the compassionate care we provide to our animals. We understand that whether you’re inquiring about adopting a new family member, seeking guidance on responsible pet ownership, or exploring opportunities to volunteer your time, you deserve timely, thorough, and empathetic responses from our dedicated team. Our primary contact method is email, as it allows us to track inquiries efficiently, ensure the most qualified team member—whether a veterinary assistant, certified behaviorist, or adoption counselor—responds to your specific need, and maintain a detailed record of correspondence for follow-up and accountability. Please utilize the specialized email addresses provided below to direct your questions to the correct department, which significantly expedites our response time and allows us to focus our limited administrative resources where they are most needed. We are committed to responding to all non-urgent inquiries within 48 hours, though we appreciate your patience during high-volume periods, particularly following large rescue intakes or adoption events, as our priority remains the immediate welfare of the animals in our care. We look forward to connecting with you and collaborating in our shared goal of creating forever homes for pets in need.

Dedicated Inquiry Channels: Connecting You with the Right FURPA Expert

Streamlining Communication: Specialized Email Addresses for Focused Support and Efficiency

To ensure your request receives the fastest, most qualified response, please direct your communication to the appropriate departmental email.

We have established dedicated email channels designed to efficiently manage the diverse range of inquiries we receive daily, ensuring that your question about feline behavior does not get lost in a queue of adoption application follow-ups. The general mailbox, info@furpa.site, is the centralized hub for all introductory questions, general administrative matters, press inquiries, and any communication that does not fit neatly into one of our specialized categories. This address is monitored by our front-office staff who can quickly triage your email to the appropriate department. For prospective adopters seeking information about a specific pet, the application process, or pre-adoption counseling details, please use sarah@furpa.site, which connects you directly with the Adoption Program Director and her team, allowing them to focus exclusively on matching pets with their forever families. For individuals or organizations interested in joining our vital volunteer corps, offering services, or discussing partnership opportunities, please reach out to ricardo@furpa.site, where our Volunteer and Outreach Coordinator can provide details on current opportunities, training schedules, and community event planning. Utilizing these distinct addresses is a profound help to our lean administrative team, enabling us to maximize our time dedicated to animal care and lifesaving operations rather than administrative sorting.

Visit Our Sanctuary: Facility Location and Appointment Protocol

Our Home Base: A Quiet, Low-Stress Environment Designed for Healing and Positive Interaction

Our physical address is the heart of our operation, but visits are strictly managed to protect the well-being of our rescued residents.

Our dedicated facility, the primary center for medical triage, behavioral rehabilitation, and adoption meet-and-greets, is located at 19051 GOLDENWEST STREET 511, HUNTINGTON BEACH, CA 92648. This location serves as the safe haven where our rescued animals receive the round-the-clock care they need to heal and prepare for their forever homes. It is critical to note that for the health and safety of our animals, and to maintain a low-stress, consistent environment, we operate on an appointment-only basis for all activities outside of our scheduled weekend adoption events. Unscheduled visits can cause undue stress to animals undergoing sensitive behavioral modification, interrupt critical medical procedures, and compromise the security of our facility. If you are an approved adopter wishing to schedule a meet-and-greet, a donor wishing to drop off supplies, or a media representative seeking an interview, you must first coordinate a specific time slot through the appropriate email channel. The only exception to this is our Community Adoption Day, which takes place every Saturday from 10:00 AM to 2:00 PM; during these hours, the facility is open to the public to meet pre-vetted adoptable pets in designated, low-stress zones. We deeply appreciate your understanding of this protocol, as it reflects our commitment to prioritizing the psychological well-being of every resident animal.

Emergency and Urgent Communication Guidance

When Every Second Counts: Protocols for Reporting Animal Cruelty or Immediate Danger

If you are witnessing an emergency or suspect animal abuse, please contact local authorities before contacting FURPA.

It is vital to understand that while FURPA is a dedicated rescue and rehabilitation organization, we are not an emergency service provider and do not have the legal authority or infrastructure to respond to immediate danger, animal control, or cruelty investigations. If you are witnessing an act of animal cruelty, an animal in immediate danger (such as hit by a car, trapped, or aggressive), or a potential public safety issue, you must immediately contact your local Animal Control, Police Department, or Sheriff’s Office. They are the governmental agencies legally equipped and authorized to respond to emergencies, seize animals, and conduct investigations. Once the situation is secured by law enforcement, we encourage you to follow up by emailing info@furpa.site with the case number and any contact information you have for the responding agency. If you are an individual needing to surrender or rehome a pet due to personal crisis (e.g., relocation, financial distress), please use the general info@furpa.site email to initiate the process. Include the pet’s age, species, vaccination status, and a detailed description of the circumstances. While we prioritize intake for animals from high-kill shelters and abuse cases, we maintain a humane waiting list for owner surrenders and will work diligently to provide you with resources and support until we have the space to safely welcome your pet into our program without compromising the care of our current residents.

Online Community and Engagement

Beyond the Physical Walls: Connecting with the FURPA Family on Social Media and Beyond

Join our thriving online community to share in our success stories, receive educational tips, and stay informed about urgent needs.

In today’s connected world, our online presence serves as a crucial extension of our facility, allowing us to build a global community of advocates, share the journeys of our rescued pets, and educate the public on responsible pet ownership in real-time. We actively maintain dynamic social media profiles, which are the best place to see up-to-the-minute photos and videos of our available adoptable pets, celebrated success stories, and announcements for upcoming events like Adoption Days and fundraising galas. You can find us across all major platforms by searching for our handle, @FURPARescue, or by navigating directly to our linked pages on the website. Engaging with our social media content—liking, commenting, and sharing our posts—is a passive yet incredibly powerful form of support, as it dramatically increases our visibility and helps us reach that one perfect adopter for a long-term resident. Furthermore, we invite you to subscribe to our monthly email newsletter, which offers more in-depth content, including articles penned by Dr. Vance on pet health, behavior tips from Marcus Chen, and exclusive volunteer spotlights highlighting the incredible dedication of our community. Connecting with us online is a simple, effective way to remain a vital part of the FURPA mission, even if you are unable to volunteer or adopt at this time, providing continuous moral support that fuels our team every day.

Administrative and Partner Inquiries

Supporting the Mission: Contacting Us for Media, Grants, and Corporate Sponsorships

We welcome collaboration with media outlets, corporations, and grant-making foundations who share our passion for animal welfare.

For matters related to organizational administration, legal inquiries, financial reporting transparency, or general non-animal care questions, please ensure your email is directed to the central info@furpa.site address, clearly marked with the subject line ‘ATTN: Administration.’ This ensures confidentiality and appropriate handling by our executive team. Organizations interested in forming a strategic community partnership, such as offering in-kind services, hosting a co-branded fundraising event, or discussing potential grant applications, should utilize the ricardo@furpa.site email, specifying their interest in the subject line. Ricardo, our Outreach Coordinator, is expertly positioned to evaluate and facilitate mutually beneficial relationships that help expand our capacity to rescue and rehabilitate. We are proud of our financial stewardship and are happy to provide detailed annual reports and operational overviews to prospective major donors or granting foundations upon request, demonstrating the ethical and effective utilization of every dollar donated. We believe strong partnerships are key to creating sustainable change in animal welfare, and we eagerly await the opportunity to discuss how your organization can contribute to our collective success in saving lives.

Final Reminder and Commitment to Care

Your Communication is a Lifeline: Every Inquiry Supports Our Commitment to a Second Chance

We are deeply grateful for your interest and patience as we balance lifesaving care with comprehensive public communication.

Thank you for taking the time to understand our commitment to tailored communication, which is directly linked to our dedication to the low-stress care model we employ at our Huntington Beach facility. Whether you are ready to adopt, eager to volunteer, or simply seeking information, your outreach is what sustains the hope and potential for every animal under the care of FURPA – Friends Under Rescue Pet Adoption. We reiterate our key contact information: all general, media, and re-homing inquiries should be sent to info@furpa.site. For adoption-specific questions, please email info@furpa.site, and for volunteer opportunities and partnerships, please contact info@furpa.site. Remember, visits to our facility at 19051 GOLDENWEST STREET 511, HUNTINGTON BEACH, CA 92648 are strictly by appointment, with the exception of our publicized Saturday Community Adoption Days. We look forward to receiving your correspondence and working together to transform the lives of abandoned and neglected pets, ensuring every one of them finds the permanent, loving future they so richly deserve.